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2. Please remember that we cannot process requests same day or weekends. We recommend calling two to three business days before your closing date or end of lease.

   If you have questions or concerns about stopping service email us at billingquestions@normalil.gov or call the Water Department 309-454-9565 during business hours: 8:30 a.m. -5 p.m., Monday-Friday.

4. Customer's Name (First and Last) *
5. Account Number *
7. Customer Service Address*

   Please list the following:  

   Street Number  - Direction  - Street Name - Street Suffix

   Example: 111 East Balance Street

   
   

9. End of Lease or Closing Date (when services should be stopped in your name)*
11. Your final bill is issued one to two weeks after the final meter reading. To send the final bill, we will need the following.
13. First Name*
14. Last Name*
16. Phone Number *
18. Forwarding Mailing Address
20. Address- Street Number, Direction, Street Name and Suffix *
22. City*
23. State*
24. Zip*
Leave This Blank:


26. 1. Receive an email copy of this form.
27. Email address

    This field is not part of the form submission.

28. Submit

* indicates a required field