FAQs • Normal, IL • CivicEngage

When and how can I reserve a Park Shelter or Softball Field?: Shelter, Baseball and Softball Field reservations begin the first business day in March through October 31. Reservations must be made in person at the Parks and Recreation office, 100 E. Phoenix, 8:30 a.m. - 5:00 p.m., Monday - Friday. Check shelter availability by calling 454-9540. Reservations are given priority.

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Parks & Recreation

1. How can I register for programs?: There a few different ways you can choose to register for programs: 1. Select "Registration" on the Parks and Rec Home Page and it will take you directly to their online registration system in order to register on-line. 2. Fax-in a registration form to (309) 454-9701. 3. Mail-in a registration form to: Normal Parks and Recreation 100 E. Phoenix Normal, IL 61761 4. Stop by the Parks and Rec office to register or to drop off a registration form Monday-Friday from 8:30 a.m. - 5:00 p.m. Make checks payable to: Town of Normal. Only Visa, MasterCard, American Express and Discover will be accepted via online registration and Fax-in registrations. **Registration forms and detailed instructions can be found in the on-line Activity Guide.
Activity Guide

2. Do we have Adult Sports Leagues?: Yes, Normal Parks and Recreation offers a summer and fall Softball League (Men’s Rec, Co-ed and Church Leagues), fall Soccer and winter Basketball . Golf Leagues are also offered at Ironwood Golf Course.

3. When and how can I reserve a Park Shelter or Softball Field?: Shelter, Baseball and Softball Field reservations begin the first business day in March through October 31. Reservations must be made in person at the Parks and Recreation office, 100 E. Phoenix, 8:30 a.m. - 5:00 p.m., Monday - Friday. Check shelter availability by calling 454-9540. Reservations are given priority.

4. When is the Activity Guide available?: All Activity Guides are mailed to Town of Normal residents. The Summer Activity Guide is available to view on-line in mid-March. The Fall Activity Guide is available in early August. The Winter & Spring Activity Guide is available on-line in December. Activity Guides can also be picked up at the Normal Parks and Recreation office, Children’s Discovery Museum, Normal Public Library and Normal City Hall (2nd floor of Uptown Station).
Activity Guide

5. When can applications be submitted for Summer Employment?: Applications can be submitted for summer employment beginning in January. We usually begin calling applicants in for interviews in late February or early March. Select Employment on the Parks and Rec Home Page for open positions and an application.

6. When do Pool Passes go on sale and where can I purchase one?: Pool Passes are sold at the Parks and Recreation office, 100 E. Phoenix, beginning March 1. Passes are discounted if purchased early. A season pass will admit the passholder into both Fairview and Anderson Aquatic Centers. After the pools open, passes can be purchased at the pools in addition to the Parks and Rec office.

7. What are the Pool hours?: The Pools open at 11 a.m. Fairview Family Aquatic Center is open each evening until 8 p.m. The facility opens for the season Memorial Day weekend and the last day of operation is Labor Day. Fairview Family Aquatic Center hours will be 4-8 p.m. on days that Unit 5 schools are in session. Anderson Aquatic Center closes at 6 p.m. each evening. AAC opens the Saturday following Memorial Day and closes for the season the second Sunday in August. Occasionally Anderson Pool will close early to host a swim meet. Be sure to check the website calendar for dates the pool will close early.
Aquatic Centers

8. Who do I call to find out if a program, concert, play or game has been cancelled?: Most cancellations are weather related. If you are questioning if a program will be held, call the Parks and Recreation Rec-Line at (309) 433-3434.