News Flash

Town of Normal News

Posted on: November 1, 2022

Normal Police Department encourages community to complete survey

Image encouraging people to take the survey

The Normal Police Department (NPD) launched a community survey as part of its ongoing accreditation process through the Commission on Accreditation of Law Enforcement Agencies (CALEA). The survey asks questions designed to measure and improve the quality of policing in the community.

 “We value input from the people in our community. Their voices are essential in our efforts of continual improvement,” says Normal Police Chief Steve Petrilli. “Ongoing engagement with the community is one of our core values. We want to know what’s on the minds of the people we serve.”

 Questions relate to the agency’s overall performance and professionalism, community concerns and recommendations to improve services.

 This survey is a supplement to the NPD’s ongoing engagement efforts, as well as its quarterly quality check questionnaire.

 The survey is posted online, is anonymous and runs from Nov. 1 through Dec. 1, 2022.

 Hard copies of the survey are available at the front desk of the Normal Police Department, 100 E. Phoenix, Normal, and the Normal Public Library, 206 W. College Ave., Normal. Those wishing to have a paper copy mailed to them can contact Jessica Ryan at 309-454-9532.

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