It is the mission of the Normal Fire Department to:
- Encourage our employees to serve as role models and participate in the community
- Maintain a high standard of training and education for our employees in order to maintain a high degree of operational capability
- Promote a safe community through public education, fire prevention, fire investigation and code enforcement
- Protect the lives and property of the citizens and visitors of the Town of Normal during all emergencies and disasters
- Utilize all available resources in an efficient and fiscally-responsible manner
Goals
- To mitigate hazards and emergencies by rapidly responding to all requests for service with professional skills
- To provide public safety education and awareness and Fire Code compliance and enforcement
- To provide employee development that enhances proficiency and professionalism