Mission Statement

It is the mission of the Normal Fire Department to:
  • Encourage our employees to serve as role models and participate in the community
  • Maintain a high standard of training and education for our employees in order to maintain a high degree of operational capability
  • Promote a safe community through public education, fire prevention, fire investigation and code enforcement
  • Protect the lives and property of the citizens and visitors of the Town of Normal during all emergencies and disasters
  • Utilize all available resources in an efficient and fiscally-responsible manner
  • To mitigate hazards and emergencies by rapidly responding to all requests for service with professional skills 
  • To provide public safety education and awareness and Fire Code compliance and enforcement
  • To provide employee development that enhances proficiency and professionalism