In October of 2015, the Normal Police Department implemented the Problem Oriented Policing Unit. Officers Beth Hedges, Will Konovsky, Luke Scaglione and Jason Smith, make up the Problem Oriented Police Unit. The department adopted this unit as an innovative way to manage problems within the Town of Normal.
The Problem Oriented Police Unit’s approach requires the officers to be proactive in identifying the underlying problems which can be targeted to reduce crime and disorder at their roots. Officers of this Unit place emphasis on research and analysis, crime prevention, community and private interaction to cause a reduction in calls for service.