The Clerk and Deputy Clerks are the Freedom of Information Act officers for the Town. All Freedom of Information Act requests need to be directed to the Clerk’s Office. Please furnish detailed information, including name, address, phone number and explicit details concerning the information being requested. If the report number is available, please provide.
The Town of Normal was incorporated and still operates under a special charter granted by the state of Illinois in 1867. The Town provides general government services within the corporate limits of the Town. These services include, but are not limited to: police, fire, emergency medical, public works, water, sewer, recreation, building, planning, zoning and code enforcement. The Town employs approximately 370 full-time employees and 514 part-time and seasonal employees.
Freedom of Information Process
To request information, complete the Online FOIA Request Form
Unless otherwise notified, your request for public records will be complied with within five (5) working days after its receipt. Commercial requests will be complied with within 21 working days. PLEASE NOTE some records may be exempt and will be redacted or denied under the Illinois Freedom of Information Act.
- FOIA Request: 10 Cents per Page AFTER the First 50 Pages
- Accident Report Request: $3.00
- DVD/Video: $2.00/disc